FAQ

Frequently Asked Questions

Shipping & Delivery

How long does shipping take?
We typically process orders within 1-2 business days. Delivery times vary by location.

Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs are calculated at checkout.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of purchase for unused items in original packaging.

How do I initiate a return?
Please contact our customer service team to start the return process.

Products

Are your products cruelty-free?
Please check individual product descriptions for specific certifications and ingredients.

How should I store my products?
Store in a cool, dry place away from direct sunlight.

Orders & Payment

What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.

Can I modify my order after placing it?
Please contact us immediately if you need to make changes to your order.