FAQ
Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
We typically process orders within 1-2 business days. Delivery times vary by location.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs are calculated at checkout.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of purchase for unused items in original packaging.
How do I initiate a return?
Please contact our customer service team to start the return process.
Products
Are your products cruelty-free?
Please check individual product descriptions for specific certifications and ingredients.
How should I store my products?
Store in a cool, dry place away from direct sunlight.
Orders & Payment
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.
Can I modify my order after placing it?
Please contact us immediately if you need to make changes to your order.